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Forum Discussion
Unable to view trash can files
Has anyone run into an issue with being unable to view any deleted files in the trash can? It's been 1 week since I upgraded to Dropbox business and since day 1, when I click on the trash can I see a spinning circle. No files display at all. I opened a support ticket which is going on day 6 with no current resolution. Dropbox is looking into the issue but I wanted to know if anyone in the community has experienced this problem. It seems very odd to have the problem after upgrading from Dropbox pro.
- Personally Shaun I never use the deleted items list for that exact reason - it also actually does NOT show big deletions which to me makes it a bit useless.
Personally I go through my folder structure with the 'show deleted items' turned on as I find it so much easier.
- Mark
Super User II
It has always been a bit hit and miss if you have large numbers of files in that folder, is that a possibility?Yes I have a large number of files in the trash can and always will. The thing is, when I upload image files and then move them to a different folder and un-selective sync them, there is a deletion and addition in the events log. I guess I'll learn to use the events log rather than the trash can if I need to find important files to restore from now on. Thank you for the reply.
- MarkPersonally Shaun I never use the deleted items list for that exact reason - it also actually does NOT show big deletions which to me makes it a bit useless.
Personally I go through my folder structure with the 'show deleted items' turned on as I find it so much easier.
If we don't delete the files in Trash the files remain on our "GB used". Like you I see a spinning circle when I try to enter the Trash. This has been happening for months. Does anyone know how to fix this? I have asked Dropbox tech support 5 times how to fix this bug, to no avail.
