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How do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox! How do you access Dropbox: the website,the desktop app (for mac/windows), and/or the mobile app (iOS, android)? For those you use, why do you use them? For those you don't, why not? Is there anything you wish you could do on one that you can't today? Why?
CANCELLING A REWIND REQUEST!
How do I cancel a rewind request? I accidentally requested a file to rewind on my external hard drive backup instead of my main dropbox folder. How do I stop the rewind? It started syncing and changing my last backup of my external drive! I unplugged the external drive to keep it from doing the rewind but I can't figure out how to cancel the rewind (not pause it). See screenshot below. At the bottom it says everything is up to date. It's what's going on at the top that I need to stop. The far left number (114.03 GB) keeps decreasing which tells me it's deleting files. Help!
Special account with packrat since 2009 - All deleted files permanently deleted ?
Hello, I’ve got a big problem. First of all, sorry for my english. I’m a very early user of Dropbox, since 2009, one of the first users. After a basic account, I upgraded during two years for an account with the «packrat». Understand that at this period, this «packrat» option gave us the possibility to restore deleted files and older version of files with no limit of time. (sort of infinite "dropbox rewind" if we should compare to today naming). At the end of 2011, Dropbox told me that as one of the first members, my account (30 Go with packrat) would be from there free and I would be put on a special list. So from 2011 to this day, during 10 years, I’ve been able to restore all my deleted files that have been stored and deleted with no limit of time. Just by searching them in the search bar, the old deleted files was always found and shown to be restored. I’ve used since 2011 my dropbox to store many work files, and I took this habit to use my dropbox as a sort of hard drive. But today, for the first time, I can’t find my past files. I’m really scared that the dropbox team have mistaken my account for a basic account and sort of downgrade it, so that all my deleted files that I could restore from 2009 have been permanently deleted. Please help me. Thank you by advance.
