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Dropbox Basic
277 TopicsWhy is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dropbox. And I don't use Dropbox. Could someone please tell me how I can get my files out of dropbox and my documents folder back in File Explore where I've always had it? I am leaving next week and I'd really like to be able to use my computer without these changes. Thank you for any suggestions.389Views0likes10CommentsThe syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la sincronizzazione. Ho provato a reinstallare il client WIN di Dropbox. Niente da fare... Rimane tutto così. Sul PC di mia moglie e mio figlio le icone sono quelle classiche (con la spunta verde o altro, ma incorporate DENTRO alle icone dei file o cartelle e NON a lato). Originalmente erano così... Mi piacerebbe trovare un modo per ripristinarle allo stato originale, molto più pratico e veloce. Grazie a chiunque possa darmi una mano a risolvere32Views0likes2CommentsWaiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the internet connection. I have a 6.25 GB account with only 2.8 GB in use. I have already uninstalled the Dropbox app and downloaded and installed the latest version. Restarting the Mac doesn't solve anything either I looked on my Mac for the cache to empty it, but I can't find it. I recently significantly reorganized my Dropbox folders, could that be a cause? Strange though is that after that at least one file was automatically synced. When I click "View sync issues," there are no sync issues.Solved4.1KViews1like43CommentsFile uploaded from one computer is not accessible on another computer
I do not see the file uploaded from computer A on computer B. The Dropbox account is the same on A & B. On computer B I can see the Dropbox folder that the file was uploaded to from Computer A. But I can't see the uploaded file. I can see the uploaded file file from computer A. But not from B. How can I view and download from computer B?143Views0likes3CommentsIssues with shared folder access and quota usage on Dropbox Basic plan
Hello, I’m currently on Dropbox Basic (Free) with a total of 8.5 GB of storage. I use Dropbox primarily for my business and recently set up a shared folder specifically for our social media manager, who has edit access. Her role involves uploading, downloading, and managing digital content for our marketing efforts, and I gave her Can Edit permissions, expecting that she could fully collaborate within this folder without needing her own storage space. However, we’re encountering issues. She’s been getting messages suggesting that she needs to upgrade her account to access the folder fully. Initially, she received an error stating that “access through the links requires an upgrade.” She temporarily upgraded to a 30-day free trial, which resolved the access issue, but ideally, we’d like to keep both our accounts on the Basic plan. My understanding was that as long as I have enough space on my account, any content shared within this folder would be covered by my storage capacity, not requiring her to have additional storage on her end. Questions: 1.Is there a way to allow her to upload, download, and edit files without her needing additional storage or an upgraded account? 2.Are there specific sharing settings I should adjust so she can manage files within my storage limits? 3.Would sharing a link instead of an “invite to edit” resolve these storage-related prompts, or does it limit collaboration capabilities? Thank you for any insights on how I might be able to set this up efficiently on a Dropbox Basic plan!Solved539Views0likes1CommentI'm not able to share Dropbox links for years
So, I have been banned from sharing links from Dropbox for years, I never did get any understanding of why, I never got an email about it and just dug back through to see if I had gotten anything, but no such luck. It gives a message on the site that I did something against the ToS but I have absolutely no idea how or when. This has been years and I never share links enough for it to have mattered until recently now that I'm doing tabletop gaming. Is there anything at all I can do to get this ban removed at all, I don't even know when this started or why.215Views0likes4CommentsMy updates show up in my Dropbox folder but not online after moving to new computer
Hi, just got a new macbook - used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. What am I doing wrong?270Views0likes6CommentsFile didn't sync or save and I cannot access the computer
I have been working on a word file for months, saving it to Dropbox. Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back. I think, no problem, my huge project is saved to dropbox. I opened it up to discover that it hasn't saved or synced since October 12th. My questions are -- why did it suddenly stop syncing? And is there any way I can possibly find the former version of my document without the computer? Thank you.529Views0likes5CommentsI uploaded a personal file in a shared folder and deleted it. Did my collaborators get notified?
Hi! I accidentally uploaded a personal dokument in a Shared folder. I realized that and then deleted the document after 5 minutes. Is there any chance that the 2 persons i shared the file were notified about the upload and had the chance to view it? Thanks in advance!Solved274Views1like1Comment