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I keep receiving emails about being over-quota, but there aren't any files on my account.
I receive emails from Dropbox telling me my Basic account has reached its limit; however, when I log into my account there are no files there. I have searched in all folders, there is nothing there. I have also tried to locate these files using my laptop account and there is nothing there. I cannot respond to their emails because it's from an unmonitored mailbox. I cannot call Dropbox because I have the free edition, and their free customers aren't treated with the same care as their paying customers. How can I resolve this if I cannot speak to a live person about it? I'm tempted to reach out to our state's attorney general to file a complaint. This is just bad, bad business.
Why is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dropbox. And I don't use Dropbox. Could someone please tell me how I can get my files out of dropbox and my documents folder back in File Explore where I've always had it? I am leaving next week and I'd really like to be able to use my computer without these changes. Thank you for any suggestions.Unable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.
I can't access someone else's folder due to lack of space?
I get a message to join a folder of an association. When I click on that I get the message that I don't have enough space while I only use 1.94 GB of my 6.75 GB. I keep getting the message to upgrade to more space....... My available space is 6,75 GB but that doesn't matter because it's the map of someone else! If I click on "Lid worden van map" I get message below................ Who knows the solution for that............
The syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la sincronizzazione. Ho provato a reinstallare il client WIN di Dropbox. Niente da fare... Rimane tutto così. Sul PC di mia moglie e mio figlio le icone sono quelle classiche (con la spunta verde o altro, ma incorporate DENTRO alle icone dei file o cartelle e NON a lato). Originalmente erano così... Mi piacerebbe trovare un modo per ripristinarle allo stato originale, molto più pratico e veloce. Grazie a chiunque possa darmi una mano a risolvere
Verifying email not working. It won't let me share content.
I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified. What can I do? I can't even chat with support because it says I have to verify my email address.Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone,who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem. What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team. Thanks.
Is there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY WOULD BE GOOD. This will take a decent programmer in your offices *20mins tops to document*. PROBLEM: THE HEADLESS DROPBOX - IDEAL FOR MANY LINUXES ****HAS NO WAY TO RELOCATE THE STORAGE FOLDER***** On Win / Mac / Ubuntu there's a GUI - but for the hundreds of other Linux situations, and most servers, WE USE COMMAND LINE -- but you FORCE US to put the synch folder in the most obviously idiotic place - under home. And moving it is then IMPOSSIBLE it seems. "Jane" replied with this helpful news three years ago on this thread: [ https://www.dropboxforum.com/t5/Apps-and-Installations/Unable-to-access-preference-menu-on-linux/td-p/232112/page/3 ] . ## SO DROPBOX -- what are the millions of us out here supposed to do ????? Can you FIX this IDIOTIC OMISSION please. I only ask because I have work associates who want Dropbox. (Cloud on Linux is massively simpler with Google Drive. Just works). Looking forward in anticipation to your detailed help. No sarcasm intended. (Apologies to all the good people in Community but there seems no way to actually reach a Dropbox person). Thanks MikeHLondon [ PS that detail advice from 2013 - it doesn't work. MHL ]
