We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Account Settings
1160 TopicsCan I become a team admin, if the current admin has left? I want to pay for the team plan.
Folks. as it turns out I've been uploading to a clients shared Dropbox and they stopped paying for the account. I just caught it after 3 years. The ADMIN is gone and Im only a support admin. How do I pay for it and become the admin? The old person is long gone and no one from the company is answering me. If anything how can I just move all my images to a new Dropbox? Thank you for any help y'all can give me. Walter9Views0likes1CommentThere's no option to cancel my Essentials trial from the account settings.
I received a reminder to cancel a free trial of Essentials- But no such trial appears on my Subscriptions Page- just a Basic subscription, and so no Cancel button (as the help page says there should be). These support pages are riddled with loops- which is infuriating for the user. Grrrrr.13Views1like1CommentI'm not receiving the password reset email. What can I do?
Hi, can't recover my other (older) account, which is obviously associated to another mail. I tried to get a mail to create a new password but I didn't find anything in the "inbox" and "spam" folder. I've tried many times (I waited 24 hours because I tried too many times, but the situation is the same) Thank you for your attention.25Views0likes1CommentThere are posts missing under my Community profile.
In my profile, I presently have 5 posts listed under Posts and Replies. These are the 5 posts that I posted today. But above that, under my username, it says I have 8 posts. Why are only 5 posts actually listed? Is this another error, or have old posts been deleted for some reason?Solved22Views0likes4CommentsCan I have multiple Dropbox accounts on one device?
I currently use the Dropbox desktop app with one account, syncing sticker WhatsApp group files seamlessly. However, I also have a second Dropbox account, and I’m wondering if it’s possible to log into both accounts on the same device via the Dropbox installer. How can I switch between accounts, or is there a way to manage both without needing to log out and back in? I'm using personal accounts, not part of a team, and I want to keep both accounts synced for different projects. Could anyone guide me through this process?21Views0likes1CommentMy username has been changed (not by me) twice.
As I mentioned in a previous post, my original username (DropBoxDude) was changed (not by me) to "DragonDude". All the emails re: badges sent to me were for "DragonDude. I logged in to my account and changed it back to the only username I have ever had (DropBoxDude). And it then showed the correct username in my profile. Then a little later, I noticed that it had again been changed (This time to DDude) This is a different issue than the badges issue so many are having. Why is this happening? And regarding the name change -- I received no emails regarding the name changes made to my account, but this is actually something it would be good to be notified about.Solved33Views0likes2CommentsI got several notification emails from this forum, regarding "badges".
Yes, I got several notification emails from this forum, regarding "badges", including one for "Conversation Starter". What's going on? I have not anytime recently started a conversation (If ever). And in my profile, it shows that I have made 3 posts. How do I go to these posts? I can find nothing to click on to go to these posts. The words "3 posts" under my username are not a link. And, all the emails you sent me regarding badges were for a username that was not mine. Then I logged into my forum account and found that my name had been changed from the original and only username I have ever had for this forum... What is going on?86Views0likes3Comments