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Account Access
1646 Topics
Please allow pairing of more than two accounts.
Please allow pairing of more than two accounts. As a contractor, I am a member of a company's business account, a team member of another company, and have my personal account. It is frustrating to only be able to pair two of them, so that when I need to access the third, I have to completely sign out of the others and sign in fresh for the third.17KViews40likes84Comments
Password protect Paper app
Why is there no way to password protect the Dropbox Paper mobil app? I mean are you kidding me? I really wanted to use this app to keep passwords so I could go from desktop to mobil and quickly look up a password or some other secret document but to my surprise, after initially setting up DB Paper, it opens right up to my save secret document. the Dropbox app has a 4-digit password, how freaking hard would it be to put that in the Paper app?24KViews36likes15Comments
Delete multiple shared links option
THERE SHOULD BE AN OPTION TO DELETE MULTIPLES SHARED LINKS AT ONCE. PEOPLE ARE BUYING UR SERVICES BY PAYING ALOT BECAUSE ITS GOOD TO KEEP YOUR DATA ON CLOUDS RATHER THEN KEEPING IT IN MOBILE OR LAPTOPS. YOU SHOULD MAKE MULTIPLE LINKS DELETE OPTIONS SO THAT WE CAN DELETE OLD LINKS EASILY RIGHT NOW AM SITTING FROM PAST 1 HOUR AND DELETING OLD LINKS ONE BY ONE....ALSO ITS HARD TO GO TO EVERY FOLDER AND VALIDATE TIME FOR EVERY SINGLE FOLDER MAKE IT SIMPLE AND BRING AN OPTION IN DROPBOX SETTINGS WHERE WE CAN VALIDATE ALL THE FOLDERS FOR PARTICULAR DAYS RATHER THEN DOING IT IN EVERY SINGLE FOLDER WE SHARE ONE OPTION FOR ALL THE FILES.8.5KViews19likes14Comments
Allow access to Dropbox Vault with Face Unlock / Face ID / Fingerprint Unlock / Biometric Unlock
I love the new Dropbox Vault feature, but one improvement that I think would be useful would be that when using Dropbox on your phone, allow an option to allow access to Dropbox Vault viaFace Unlock / Face ID / Fingerprint Unlock / Biometric Unlock on Android phones and and iPhones.3.6KViews11likes4Comments
Admin disable "remember me" on login screen
As an admin I would like the ability to disable the "remember me" option on the login screen. This would force the user to enter a password whenever logging into Dropbox online. Many apps make this available to company admins. As cybersecurity becomes increasingly important this is a feature that I think is absolutely mandatory. I would really like for Dropbox to close the desktop app when a user logs out of their computer. For some reason they think this is unnecessary and that a computer password is sufficient security. I find it interesting that Boxcryptor, one of their technology partners, offers this extra security but Dropbox doesn't bother to do so. Would it really take that much effort to add this feature? You talk about how secure our data is in your cloud storage. How about helping to make it secure on my desktop?11KViews10likes11CommentsCopy comments on files along with the files or folders.
I use Dropbox for my work portfolio, with separate folders to show different clients. I often need to copy entire folders and/or files to create a new folder for another client - but when I do this, the comments on each file do NOT transfer over when copied. This means I have to copy & paste each comment all over again, one by one, every single time I have to copy them for a new client. This is a huge, tedious waste of time & I'm considering using another platform instead of Dropbox for my work portfolio because of this. Please let me know if this is something Dropbox plans to add soon, thanks.4KViews8likes7Comments
Mobile Authenticator not working
Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working. I'm getting 'invalid' code when i try to input the code generated. How is this possible? Is there no other way to use 2-step authenticator without having to resort to texts?Solved57KViews6likes78CommentsDropbox Unlinked My Accounts Suddenly
Hi there! I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account. ----- Today I got this message, and all my Professional files were taken off my machines (they're still on dropbox of course) Business Dropbox Removed: Your business Dropbox account was removed from this computer because your accounts were unlinked. Your files have not been deleted. ------ I would love to be able to link my two accounts, and continue having two separate dropbox home folders on my machine. Basically, I am leaving the country tomorrow morning and will have extremely limited internet access. I just need it to work how it used to, but I accept that I may need an alternate setup based on whatever Dropbox has changed. When I am signed into my Personal (free) account, it says I have 3TB of space, and the same for the Professional account. Within the settings menu the Pro account is called Personal Account, but when I check the billing plan for the Pro account, it calls itDropbox Professional. Any solutions? Many Thanks! (too bad this is my only option for customer support 🙂Solved9.6KViews5likes27Comments
