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Forum Discussion
Not receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email.
I've added no-reply@dropbox.com to my google contacts account.
I've checked my spam folder.
I've verified my address...
Hi,
I've signed up for a new Dropbox account and despite receiving the welcome email I am not receiving the verification email. As with others complaining of this problem I have added no-reply@dropbox.com to my address book and created filters to ensure emails are not sent to spam. This is really frustrating as I need access to the account urgently.
- Hi newbie here in the community. I have the same problem , my email is good but not receiving dropbox emails . Yahoo says it is at the end of dropbox , somthing to do with dropbox has to refresh my email address in their system . Please help ü ( note : this is for my other account )
- Megan
Dropbox Staff
Hi Bigfishbelly, happy Monday!
I just sent you an email, in order for us to have a closer look into this.
I'll be happy to see you there!
- I already responded to your email ü
- Hi, Thanks to Magan and Colby for assisting me to solve my problem . Communication took some time but they still followed through. Thanks Guys your the best ü
I'm having the same issue - I've added no-reply@dropbox.com to my address book, but I haven't received a verification email, and it's not appearing in my Spam/Junk folders or anywhere else. What are my options?
