You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Not receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've addedno-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter
I can't delete the Dropbox account I set up with Google due to the lack of password
Hi, I am trying to delete my Dropbox account. It was created with a Google account and I can sign in fine. When I try to delete, it prompts for a password. I am unable to create a password. There is no "send email" option that's listed in the instructions. I have tried Google Chrome, Microsoft Edge and the iOS app. When I try "Forgot my password" in Dropbox, no email comes through. https://help.dropbox.com/account-access/delete-accountI can't sign in with my paid account, as I'm not receiving the password reset email
Hi folks-- I can sign in with my Dropbox free account, but I cannot sign in with the account that I pay for. I use "forgot password" and then ... never receive any email notification despite checking all emails including spam folders. Thank you.My templates and history of signed documents have disappeared after resetting Sign password
After resetting the password as recommended after the Dropbox Sign security incident. All the account data has disappeared, including the contracted plan and my payment method. It looks like a newly created account.Not receiving email for resetting password
Hi Dropbox. I'm not receiving password reset email (or any emails for that matter). I've added noreply@dropbox.comto my contacts, and triplechecked, that my email address is correct, but nothing seems to work. I've been in contact with the dropbot, but without luck. I forgot my password, but is currently logged in from my pc. However, I can't change my password, when I don't know the old one, and I would like access from my phone as well. Please help me, to receive the emails, thank you!
