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I sent an invite for others to join my Dropbox team, but they don't get the email.
Hello, I tried sending invites to my team members but they haven't received any emails. We checked our spam and tried searching for emails from Dropbox to no avail. We signed up for the Dropbox Business Plus plan for 4 team members. We wanted to try out the free trial before signing up. Does the free trial prevent invites?
I got an email saying I don't have enough space, but that's not true. Is this legit?
i have recieved a strange email from this address no-reply@em-s.dropbox.com it says: "There's limited space available in your Dropbox. Even adding just one more file might stop your account from syncing and being able to access them when you need to." that is not true, i have much more space, i thought it is a spam and i came here to check what you say about it and i saw that you say it is one of your addresses and i don't get it. can you please help me understanding this? thanks
I deleted my Gmail account, and now I can't access Dropbox because it sends an email there
I have an old Gmail account that I deleted and can no longer access. When I try to login to my Dropbox account, it sends a code to that email address. I know the password, can't receive the code to that email address. Can someone update the email address on my old account or offer another solution?
I've closed my old email address, so I can no longer access my Dropbox account.
I cancelled my old email address. I am sure I still have files stored on that account. I cannot get answers from Dropbox support even though i have had a paid member ship for 15 years. I no longer need that paid membership since i am retiring.
Cannot sign up for a business account
I used to have a personal account using my work email (Google login) and deleted it as I need to register a business account with the same email address. However, when I try to sign up via the invitation from our company admin, Dropbox gives me an error message saying "There was a problem completing your request," and I cannot go any further. Neither deleting cache nor having a new invitation worked. Please advise.
Need help getting access to account where I can't authenticate via MFA due to inaccessible email
Hello Dropbox community, The account I'm trying to access has a student email, that I don't have access to anymore, but somehow I've been getting on since the cache was saved, until earlier this year. The username for that account is [removed] I have alot of files I need to access for that Please let me know if you can help [removed] Brian Dutary [personal information removed per the Community's Guidelines]