We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
RAVit1
16 days agoExplorer | Level 3
I got an email saying I don't have enough space, but that's not true. Is this legit?
i have recieved a strange email from this address no-reply@em-s.dropbox.com
it says:
"There's limited space available in your Dropbox. Even adding just one more file might stop your account fro...
RAVit1
Explorer | Level 3
Thanks for the fast response!
Yes the email address is the same
Yes the email address is the same
Nancy
16 days agoDropbox Staff
Thanks for double checking! Can you send me a screenshot of the email you got, so that I can look into this further?
- RAVit110 days agoExplorer | Level 3
- Nancy9 days agoDropbox Staff
Thanks for the screenshot, RAVit1! Have you received any similar emails since then or in the last few days?
If not, and you see the correct space usage on your Plan page here, please go ahead and ignore that email.
I’d definitely like to know though if you’re still getting the same email, so that I can investigate this further.
- RAVit17 days agoExplorer | Level 3Thanks, I have recieved like 5 from this address
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!