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Forum Discussion
How do i find out who are the licensed users on my company's account?
How do i find out who are the licensed users on my company's account?
- Jay
Dropbox Staff
Hi Jon216, thanks for messaging the Community!
Are you the team admin on a Dropbox Business team?
You can view all users on the admin console on this page, and it'll show which users are active, suspended or removed from the team.
Note that active and suspended users take up a license on the team.
If you have any further queries, feel free to message back.
Hi Jay,
Thanks for your response. Here is the situation. A former employee set up our account sometime in the last few years. We saw the $1080 renewal just hit his old CC a few weeks ago. We would like to access the account and see who if anybody are our licensed users. Would you be able to assist me?
- Jay
The team admin would be able to view the admin console and the licenses. Do you have access to the admin's email address?
Is it part of a business domain (which your IT team could try to reactivate), or a private email provider?
