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FrustratedUser4's avatar
FrustratedUser4
New member | Level 2
7 months ago

Error 500 when trying to delete account

Hi,

 

like many others here, I am getting Error 500 when trying to delete the account. It is not a linked account, and I am the administrator. I have tried clearing the cache and using incognito mode, several times.

Account Access
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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Sorry to hear you’re having this issue, FrustratedUser4. 

     

    If you haven’t already, I’d also like you to open another browser on your computer and attempt to delete your Dropbox account from there. 

     

    Let me know if this doesn’t work either.

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