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DanielaP's avatar
DanielaP
Explorer | Level 4
23 days ago

Email is no longer in use so I can't access my account due to security code.

Dear Dropbox community I recently changed my phone& when I tried to log onto the Dropbox app on the new phone it asked me to input a code that was sent to an email I no longer use. My Dropbox accou...
Account Access
Account Settings
DanielaP's avatar
DanielaP
Explorer | Level 4
Many thanks Megan, yes I believe it was a one time log in code..
I do not have any linked devices& already contacted the customer services.
Fingers crossed
Thank you once again.
Take care
Daniela.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
23 days ago

No worries DanielaP!

 

I just sent you an email, and we'll take it from there. Cheers!

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