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Forum Discussion
There was a problem completing this request
When signing up to Dropbox, the above message appeared on my screen. I tried multiple browsers and devices but it still won't let me sign up. I tried to enter other accounts and they work just fine, ...
Was able to solve it. Problem was that I was using that account as a secondary or recovery account for another one and Dropbox doesn't seem to alow that. Thanks for your answers and help.
Thanks for the reply, Walter. Yes, I have tried in incognito and tried clearing the cache. I am having a bug I believe. When I try to sign in with the Gmail option it shows me the message "There was a problem completing this request". So I try the Email option. When I write my email on that box and click continue it redirects me to a page that says "Create an account". I try to create the account and when I click on "Agree and Sign up" it shows the message "Email already taken". It is an never-ending loop.
Hannah
Dropbox Staff
Dropbox StaffSorry to hear about this, danielbwbn.
Is it possible to try from a different network, to see if that makes any difference?
Was able to solve it. Problem was that I was using that account as a secondary or recovery account for another one and Dropbox doesn't seem to alow that. Thanks for your answers and help.
