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Forum Discussion
1502646
2 years agoExplorer | Level 4
Dropbox for windows crashes after launch
Hello!
I tried reinstalling dropbox, tried advanced reinstalling.
This does not help.
I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help
Hello!
I tried reinstalling dropb...
- 2 years ago
Try installing an older stable version (Stable Build 178.4.4811 works for me).
Myself and a few others have started having issues with the latest version of Dropbox. You can see a few complaints about this on the latest stable build https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-179-4-4917/td-p/701574.
The issue after this will be that Dropbox eventually will auto-update to the problematic version.
Agrest S.
Explorer | Level 3
I'm having the same problem as Massimotx, client doesn't start.
In fact, I can see how the Drobox.exe processes die in task manager some second after launching Dropbox.
Uninstalling and reinstalling had the same effect commented by Massimotx, at first couple of reinstalls, Dropbox starts and tries to sync, after some minutes it dies.
New reinstalls don't even get so far, now the process Dropbox.exe dies after few seconds.
No error messages, only dump files in the Crashpad folder as mentioned by the other user.
Please comment how did he (or Dropbox team) got to solve it.
Thanks.
Brandon Nguyen
2 years agoHelpful | Level 6
Try installing an older stable version (Stable Build 178.4.4811 works for me).
Myself and a few others have started having issues with the latest version of Dropbox. You can see a few complaints about this on the latest stable build https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-179-4-4917/td-p/701574.
The issue after this will be that Dropbox eventually will auto-update to the problematic version.
- Agrest S.2 years agoExplorer | Level 3
Brandon Nguyen I tried your suggestion and so far it works!!
To avoid auto updating, John582 suggested here to rename two dropboxupdate.exe files to something else: https://www.dropboxforum.com/t5/Apps-and-Installations/How-to-disable-DropBox-Update/m-p/360536/highlight/true#M13647
Now Dropbox is re-indexing my 854.000 files, lets hope that process goes well (of course I hit the famous issue of Dropbox not recognizing the existing folder and its files, it took some fiddling to get it to merge instead of re-downloading everything).
Fingers crossed! Will follow up...
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