We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
frnkc-6
9 months agoHelpful | Level 6
Persistent Dropbox pop-up notifications about files being online-only on Win11
My Win11 Dropbox continues to hammer me with Popups that say:
"Sync Status These files are online-only. To Open them, first move them into your Drop box folder."
I traced some of these files to my \Dropbox\dropbox.cache folder. I deleted it.
The Popups just kept Popping.
I deleted Dropbox App on Win11 and Reinstalled it. That did not help.
The Popups just kept Popping.
I cloned my Dropbox folder to my OneDrive ... it continues always say it is uploading 89 files.
It makes no progress uploading the 89 Files.
The Dropbox Popups Just Keep Popping.
Is there a fix? Thank you ....
- HannahDropbox Staff
Hi there, frnkc-6, thanks for bringing this to our attention.
Which version of the Dropbox app do you currently have installed?
You can see that by hovering over the Dropbox icon in your system tray.
Keep me posted and we'll go from there.
- frnkc-6Helpful | Level 6I'm using Dropbox version 2.38.165 on my current / clean Win11 PC.My PC is vanilla. The only unsual thing I do is clone Dropbox from timeto time as a subdirectory in my MS OpenDrive so I can see it any ANY device.As soon as I boot and log on, the Dropbox Popups start to Pop Up. Bing!@!!!Incessantly. Interminably. Inexorably. Insanely.Sync statusThese files are online-only.To Open them, first move them into your Dropbox folder.The only relieve I have is to go Task Manager and END all things Dropbox.Clearing the cache & Deleting Dropbox+Reinstalling Dropbox didn't help.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!