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Forum Discussion
How many devices do I use for my account?
I have Dropbox on 3 devices, one is my iPhone. When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 ...
Tolkyyn wrote:
When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
Rich
Super User II
Super User II
Tolkyyn wrote:
When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
Rich wrote:
Tolkyyn wrote:When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
Thank you very much Rich. That security page is what I needed. It showed me that it still had my old iPhone from 4 years ago connected. Not anymore! I hope everything will work once Dropbox sees that I've disconnected the old phone. Thank you very much.
