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Forum Discussion
Why does Dropbox keep emailing me about billing after I've downgraded?
Don’t know who is supposed to look at this, but I canceled my subscription to Dropbox (I wasn’t using it; I don’t need it.) via the Apple app just like the website tells me to do. Since then, I have ...
Hi DanielAX, thanks for bringing this to our attention.
It's possible that the downgrade request from Apple might not have reached the Dropbox system, hence the emails regarding the billing details.
Once the change to your subscription has been registered, you shouldn't receive any further emails from Dropbox regarding this matter.
If you have any further queries, feel free to message back.
yup same here, can't even delete my account due to this problem...
