Forum Discussion

Explorer | Level 3

3 years ago

URGENT need to cancel "Free Trial" before 11 days!

I already have the BASIC PLAN.

I - mistakenly - also enrolled for a FREE TRIAL PLAN.

Today is Nov. 6/2022. - On Nov. 17/2022 (in 11 days) I will be charged for the free trial plan, unless I cancel.

I have really tried, but cannot.

I CANNOT AFFORD TO BE BILLED.

Please help me, thank you very much.

Walter
3 years ago
Since it seems that you're on the Basic plan, your free trial must have been already cancelled jackfelldownandbrokehiscrown

Let me know if you have any other questions.

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!