You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Keith Rawlings
2 years agoExplorer | Level 3
Unwanted trial
Hi all,
I have unwittingly signed up for a Business Advanced Trial. Iam now told that the trial expires in 1 week
All I wanted was a free account, I only have about 640MB stored. How do ...
- 2 years ago
Hi Keith Rawlings, absolutely not.
As mentioned earlier, you should be able to still share the content either via a shared folder, or shared link.
If you need anything else, don't hesitate to let me know!
Walter
2 years agoDropbox Staff
Hey Keith Rawlings, thanks for posting on our Community and happy Monday!
You should be able to cancel your trial as outlined here.
Let me know if you have any other questions!
- Keith Rawlings2 years agoExplorer | Level 3
Hi Walter,
Steps 6&7 of that process (disbanding team) suggest to me I will be left with no team on my free account.
Can you allay my fears?
Keith
- Walter2 years agoDropbox Staff
Yes, that is correct, Keith. Upon downgrading your account, you'll need to disband the team since free teams are no longer supported.
Once you're done with that, you’ll return to the type of account you had before you signed up for the free trial.
I hope this helps!
- Keith Rawlings2 years agoExplorer | Level 3
Eh?
So with a free account you are unable to share anything??
Keith
- Megan2 years agoDropbox Staff
Are you referring to share folders, or links Keith Rawlings?
If so, you should be able to share content, even when using a Basic account.
- Keith Rawlings2 years agoExplorer | Level 3
I would need to be able to share folders, definitely. The ability to create links whilst useful would not be essential.
I seem to remember a few years ago being able to generate links on my old win 10 desktop with a free account. Has this ability been removed?
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!