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T Alda's avatar
T Alda
Helpful | Level 6
3 months ago

I can't find the option to cancel my Professional trial.

I can`t see the option to cancel my free professional trial. In the plan management site there is nothing listed, but in the app I can still see I have a professional account (also there is shown I h...
cancellations
downgrade
Dropbox Pro
Plans
  • T Alda's avatar
    T Alda
    3 months ago
    Hey,
    I did so. Hope you can solve the problem.
    Thanks
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

T Alda, in order for Megan to further help, you’ll need to reply to her email first. Please do so, when you get the chance. Thanks!

T Alda's avatar
T Alda
Helpful | Level 6
3 months ago
Hey,
I did so. Hope you can solve the problem.
Thanks

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