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Forum Discussion

bebarlow's avatar
bebarlow
Explorer | Level 3
2 years ago

Unable to apply discount code for additional storage space

I recently renewed my Quicken account subscription and was given a discount code for 5GB space in Dropbox.  However, when I click on the link provided by Quicken, Dropbox doesn't have a space to enter the code to receive the additional space to my existing basic account.  Any attempt on the site to locate help is futile.  Anyone else use any discount codes successfully?

    • bebarlow's avatar
      bebarlow
      Explorer | Level 3

      Yes, and it wouldn't recognize the offer.  I am not tech savvy, but I can see that I must not be in the correct location to link the discount to my account.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        That is the correct location. 

         

        Why is it not accepting the code? We need more info here.

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