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stgray's avatar
stgray
New member | Level 2
2 years ago

Unauthorized Charge

Hello,   I have an unauthorized charge from Dropbox, and I need to identify if it is an actual charge or a fraudulent charge. Here is the charge on my credit card statement:   "Credit Card DROPBO...
Payments
aowens913's avatar
aowens913
New member | Level 2
2 years ago
I have a fraudulent charge from dropbox.com on my checking account. I looked up the receipt number and the information the receipt is linked to is not my information. I cannot get in touch with anyone from Dropbox. My bank has advised me to get in touch with someone and I can’t. I just need to speak with someone ASAP!
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi aowens913, I'm here to help! 

     

    Could I send you an email, in order for us to have a closer look into this?

     

    Keep me posted!

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