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Chemist's avatar
Chemist
Explorer | Level 3
11 months ago

Annual Payment for Plus Plan using App Store

I'm tired of paying more for Plus monthly plan using my App Store account. When I try to sign up for the annual plan, I get an email stating that my "payment cannot be completed."  Nothing is wrong w...
Account Settings
Payments
  • Jay's avatar
    Jay
    11 months ago

    If you cancel your plan on the App Store, you'd need to wait until the account reverts to a Basic plan, before you can then upgrade via the Dropbox site. 

     

    You won't lose any data for the time being, though please bear in mind this article for more details.

Chemist's avatar
Chemist
Explorer | Level 3

Would it be possible to pay the annual fee if I canceled my account through the App Store and signed up directly with Dropbox? Would I lose any of my data if I cancel my account?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

If you cancel your plan on the App Store, you'd need to wait until the account reverts to a Basic plan, before you can then upgrade via the Dropbox site. 

 

You won't lose any data for the time being, though please bear in mind this article for more details.

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