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Forum Discussion
Speez
4 months agoHelpful | Level 6
No option to remove payment method on my Basic plan
Last year we had a teams account for a specific project which has now completed. My email was the admin account. After canceling the renewal since the account was no longer needed, my credit card is ...
Speez
Helpful | Level 6
Unfortunately there is no option to remove the payment method or change/add a payment method (although I don't want to do that either, just want it removed entirely).
Walter contact via email would be fine is that something you can initiate?
Walter
4 months agoDropbox Staff
Sure thing Speez - you've got
Whenever you get the chance, please have a look at your inbox and we'll take it from there.
- Boxuser113 months agoNew member | Level 2
Hello, I am having the exact same issue as Speez. Here is a screenshot:
I would like to be reached out via email in order to have this card info removed. Thank you.
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