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Magoolis's avatar
Magoolis
New member | Level 2
3 years ago

No basic plan or download for foreigners?

Hi there. Seems like a basic question but couldn't find any info. A friend is sending videos from overseas, they're longer than 5 minutes so that ruled out most apps. We tried Google Drive but there'...
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  • Mark's avatar
    Mark
    3 years ago

    It almost certainly sounds like he has downloaded an incorrect app/scam app. Basic is available everywhere so he can get that. He just needs to sign up. 

     

    Get him to go to www.dropbox.com/downloading to do it.

     

    I'd also suggest changing your password just to be on the safe side. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

It almost certainly sounds like he has downloaded an incorrect app/scam app. Basic is available everywhere so he can get that. He just needs to sign up. 

 

Get him to go to www.dropbox.com/downloading to do it.

 

I'd also suggest changing your password just to be on the safe side. 

Magoolis's avatar
Magoolis
New member | Level 2
3 years ago
Thanks, this is exactly why I came here to ask.

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