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Forum Discussion
My free trial for Dropbox Plus is ending and I can't change the billing cycle
Hi, I'm on free trail for Dropbox Plus which ends soon and i want to be on the monthly plan once my trail ends. When i was signing up for dropbox trial, I selected the yearly subscription. I'm afraid...
prito wrote:
I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost
It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.
Rich
Super User II
Super User II
prito wrote:
Is there a way for me to change my subscription type before my trial ends so I'm only charged for a month and not the annual subscription?
You'll need to cancel the trial and wait for your account to go back to a Basic plan, then you can sign up for the monthly subscription.
Is there no other way besides cancelling it? I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost (I am assuming) when I cancel the trail
- Rich
prito wrote:
I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost
It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.
Thanks! I didn't lose anything
