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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Sorry to hear about this, Amornrat.

 

I does sound like you're paying for a different account than the one you're using.

 

Can we send you an email, so we can investigate this further?

Amornrat's avatar
Amornrat
Explorer | Level 4
2 years ago

Please investigate further. My dropbox email is [personal info removed per the Dropbox Community Guidelines]. I can send you the transection information. 
Thanks in advance.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks, Amornrat, I just emailed you!

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