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Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
2 years ago

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
Dropbox Sign
Refunds
  • Hannah's avatar
    Hannah
    2 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Daveinjt's avatar
Daveinjt
New member | Level 2

I saw a thread where you were helping customers cancel accounts they don't need.  Could you please help me too?  I used a Dropbox business plan for years, but no longer need it.  I was able to cancel the plan, but I can't get Dropbox sign to stop billing me.  Any suggestions or help would be greatly appreciated.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago

Dropbox Sign is a totally separate service - have you gone to that site and cancelled?

  • Daveinjt's avatar
    Daveinjt
    New member | Level 2
    10 months ago

    That worked.  Thank you!

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