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Bahareh_rf's avatar
Bahareh_rf
New member | Level 2
22 days ago

I received an email that I upgraded my account but it wasn't me

Hi 

I have received an email saying I’ve paid for updating my Dropbox but it wasn’t me. I need support to get a refund 

Bahareh [removed per the Dropbox Community Guidelines]

cancellations
Refunds
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    21 days ago

    If you DID NOT give Dropbox your card info, or, sign up to a trial you need to speak to your bank as your details have been hacked. If you did the charge is genuine and you need to contact support via www.dropbox.com/support. 

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