We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Stuart L's avatar
Stuart L
New member | Level 2
4 years ago

I only have 2 devices but I reached the device limit, why is that?

I’ve had a basic account for years. I recently upgraded my laptop (old one is gone), and lost, then replaced my phone. Now I was unable to get Dropbox to work on my phone. I uninstalled and then down...
Dropbox Basic
Plans
Security
  • Mark's avatar
    Mark
    4 years ago

    You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Mark's avatar
Mark
Icon for Super User II rankSuper User II

You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Stuart L's avatar
Stuart L
New member | Level 2
4 years ago

Thanks, Mark. It seems to have worked, I'll find out for sure when my 30 days runs out...

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions