I haven't received my Samsung promotional space?

hi I created a dropox account today.I own a galaxy s6, and had not logged in to any dropbox account until today. i logged in with my newly created account. that was the last step for me to complete the five out of seven steps, to download a mobile app. once i logged in, i didnt recieve any email confirming my bonus space nor did i get it without an email. what gives?

Hey Ronal! 

Could you first check that your device is eligible for the Dropbox free space?

If it is, then I would recommend to contact directly  https://www.dropbox.com/support so that they can check if everything went well when you fulfilled the 5 steps!

Hi guys.   I just purchased a new a samsung smartphone, and my husband  tried to link the dropbox promotion to an already "promoted" account,  before realizing  that it didn't work due the fact that an account is elegible  just one single time (the app absolutely doesn't alert about it!).

Is there any chance to "start again from zero" linking the promotion to other account   ?

I tried to cancel and install again the app on smartphone, linking  to my personal Dropbox account (i never got the promotion) and it  seems didn't work.    

Iole

Hi there,

My dropbox promotion space of 48GB will end next week. If I do not upgrade to dropbox pro - can I still access my dropbox files, pictures etc? I understand I cannot save additional - but want to make sure I can still access the files that is already saved to dropbox. Is there a time limit in which dropbox will hold my files and then delete them?

Thanks

Yo compre una Note 4 y mi espacio gratis ya se va a terminar.
Cuando yo inicie sesion en Dropbox, Yo no obtuve el espacio adicional.
¿Que puedo hacer?
__________________________
I buy a Note 4 and my space free and it will end.
When I logged into Dropbox, I did not get the extra space.
What can I do?

Hi, 

After I registered dropbox from my laptop, I found out there is Samsung promotion. 

Although I logged in using my Samsung cell phone, I thought I should "register" new account from dropbox app from my cell, so I deleted existing dropbox and re-generated dropbox account using same e-mail addresses as before. After doing that... I found the e-mail link that Dropbox sent to me regarding Samsung promotion claim, and even I click the link, it does not provide me additional spaces - I did finish 5 stages. 

The following is screenshot of my outlook, which is not working properly unfortunately. 

So would you please help?

I complete the 5 steps

I put files in my Dropbox folder (the last of the 5 steps) but

 not changing to indication 'complete' to  receive my 48GB as gift

Why???

I'm having issues getting the step "Put files in your dropbox folder" to how as complete. I have completed four other steps, uploaded files to both my dropbox and a shared folder I own, and accessed the files from another device on my account but it seems that the files I have uploaded do not suffice to complete the step. Any reasons for this? It seems to be the same problem the commentor above me had but I have not yet found a solution. Thanks.

So when my 48 GB of promotional space expires and I do NOT upgrade to DropBox PRO, will I still be able to access/download the files that I stored within that 48under a Basic Accoutn or will those files automatically be deleted by Dropbox?

When your promotional deal expires, your Dropbox space limit will automatically return to what it was without the promotional space. For example, if you have a Basic account, your limit will return to 2 GB plus any additional space you've earned through referrals or other bonuses.

If you're over your limit after expiration, you'll no longer be able to save new photos, videos, and docs to Dropbox. You'll be able to get more space by upgrading to Dropbox Pro.

I have a Note Edge purchased in April'2015. I haven't received Free Space yet. Please help.