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Wylberth G.'s avatar
Wylberth G.
New member | Level 1
10 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 years ago

Did you complete all the Getting Started steps? Is this the first time you've tried to claim a Samsung promotion? Was Dropbox factory installed on the device?

Basically, we need more information before we can help you. The way you asked that is akin to asking a mechanic "My car won't start, why?".

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