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Forum Discussion

NilsDE2019's avatar
NilsDE2019
Explorer | Level 4
18 days ago

I can't upgrade due to an endless captcha task

I downgraded my dropbox from a team account to private account.

After that my Account was full, i need to upgrade.

 

I can not upgrade because of endless captcha task.

i need to find the arrows which together get a sum of 8. 

this task has 5 tasks.

after i did these, they are 20 more of these task.

if you continue also these 20 tasks, which takes more than 10minutes the procedure starts again.

 

this is so annoying.

thats so stupid.

  • Walter's avatar
    Walter
    18 days ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

  • NilsDE2019's avatar
    NilsDE2019
    Explorer | Level 4

    and the most worst behavior is: i can not contact support, because i only have a basic membership. LOL. But i paid at least 5 years 2500 Dollars...  

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hey there NilsDE2019 - thanks for bringing this to our attention.

       

      Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

       

      Thanks!

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