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Forum Discussion
How do I cancel my Dropbox Basic plan / account?
How do I cancel my Dropbox Basic plan / account? I don't want any semblance of a plan or account on Dropbox. I don't want to be able to sign in, I've already permanently deleted all my files, and I d...
- Hi John W.134, thanks for posting on the Community.
It sounds like you're interested in completely deleting your Dropbox account.
You can do so by following these steps. This will permanently remove your account, and there won't be a way to log back into it or regain access to any existing files.
If you need any further assistance, please let me know!
Megan
Dropbox Staff
Dropbox StaffHey AROS_NL, I'd be happy to help!
If you upgraded using an iPad, then there's a chance that your subscription is administered by Apple.
Can you try following the steps shown here?
Keep in mind that if you see "Basic" under your plan page, that would mean that you don't have a paid subscription with us.
Let me know the results.
If you upgraded using an iPad, then there's a chance that your subscription is administered by Apple.
Can you try following the steps shown here?
Keep in mind that if you see "Basic" under your plan page, that would mean that you don't have a paid subscription with us.
Let me know the results.
Hi Megan. Thank you for your effort but I do NOT have a Dropbox subscription through Apple. On the bank transaction, there is a reference to DropBox under 350435385. Is that something that helps sove this mystery? Thanks!
