We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Hristina
6 months agoExplorer | Level 4
How can I get a refund for a FormSwift charge?
I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly
I did not aut...
kateriboucher
New member | Level 2
Hi Dropbox, I just had a random charge of $96 on my credit card as well, with no active FormSwift subscription and no recent email indicating why I may have received this charge. How can I get this refunded and make sure I am not charged again?
Hannah
3 months agoDropbox Staff
Sorry to hear that you're having an issue with this, @kateriboucher.
I'd suggest reaching out to our support team about this.
You can email them at support@formswift.com directly.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!