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Forum Discussion

Hristina's avatar
Hristina
Explorer | Level 4
6 months ago

How can I get a refund for a FormSwift charge?

  I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly I did not aut...
Billing
cancellations
downgrade
Payments
Refunds
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

I just sent you an email, Hristina. Please reply to it, when you can.

  • Jay1418's avatar
    Jay1418
    Explorer | Level 3
    4 months ago

    I just got charged 104.52 without my authorization.please help me get my refund my email is removed

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey Jay1418, let's jump right into this! 

       

      Have you tried the steps provided here, in order to contact our Support by any chance? 

       

      If you're having trouble opening a new ticket, let me know and I'll be happy to do it on my end for you.

       

      Thanks a bunch!

      • Jay1418's avatar
        Jay1418
        Explorer | Level 3
        4 months ago
        Thanks for your fast response, I tried to open a ticket it doesn’t let me it keeps redirecting me back. I would greatly appreciate if you can assist me in opening a ticket to get my refund thanks

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