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Forum Discussion
How can I cancel and get a refund for Dropbox Sign?
Hello in 9/2024 I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free version, or a free trial that I may have signed up for. I could've sworn that I canceled this subscription but apparently I didn't and that's on me I guess.... When reviewing my taxes and credit expenses for the past year I came across 119.88 dollar charge in 10/2024. I was wondering if it was possible to get it refunded as I only made 3 or 4 signature requests during that one month. Pretty disappointed by this page Contact Dropbox support - Dropbox and I have no idea who to contact to pursue this. Anyone got any advice for me?
- Mark
Super User II
You need to contact Sign itself for help as its still a separate entity in that respect.
https://sign.dropbox.com/form/contact-us-general
However, usually refunds are only issued where legally required I'm afraid as reminders are issued prior to charging.
I'm sure there was no reminders are issued prior to charging. Anyway thanks u for sp me .
