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Forum Discussion

AlickH's avatar
AlickH
New member | Level 2
23 days ago

How can I cancel a recurring payment to Dropbox?

I downgraded my Dropbox account a month or so ago from Plus to Basic as I retired from work and no longer needed it. However, the monthly payment is still being taken from my account by Dropbox. As i...
cancellations
FAQ
AlickH's avatar
AlickH
New member | Level 2

Hello again. I have a ticket ID come through on an acknowledgement email. The number is #24407619

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
23 days ago

Thanks for the info, I've gone ahead and prioritized the ticket to expedite matters on your behalf.

  • AlickH's avatar
    AlickH
    New member | Level 2
    23 days ago

    Thank you! 🤞👍

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