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Forum Discussion
Feedback about the Family plan
Hey Dropbox, I've got something to tell you, and you might not like to hear it,
I have had the family plan since 2019, and I think it's been nearly that long since the FAQ promised that an ad...
Hannah
Dropbox Staff
Dropbox StaffHi there, Bluebuilder and thanks for reaching out to the Dropbox Community.
We really appreciate you taking the time to post your feedback about the Family plan's available space and thanks for all the love.
I'll make sure to pass everything on to the appropriate team, so rest assured that your voice will be heard.
If there's anything else we can do, please let us know and have a wonderful day!
Hannah Thanks for passing it up; I wanted to grab some attention without being another whiny customer. At the end of the day, capacity is king. When you run up against that wall, no amount of features will make a difference.
I know this is all power user stuff (in my case, Power Family), but it was power users who saw the light and helped get Dropbox off the ground, and there is an important lesson in that.
Be wary of the product manager who dismisses the power users because of X, Y, Z Gartner analyst blah blah, insignificant market size. Because my 87-year-old mother uses Dropbox to send her taxes to her accountant (which is just amazing when you think about the world in which she was born), and that was power-user stuff not very long ago.....
- Hannah
I totally get what you mean, Bluebuilder.
And it's users like you and your mother that help us make our products better, so we appreciate you and your feedback for sure.
Thanks for sharing!
Did this ever get solved?
- Not as far as I know. No feedback beyond the friendly forum moderator.
