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Forum Discussion

New member | Level 2

2 years ago

Deleted Data after Plan downgrade

I downgraded from Plus to Basic and some of my data got deleted. Is it possible to get it back after a few months?

Rich
Super User II
2 years ago
alina wrote:
I downgraded from Plus to Basic and some of my data got deleted. Is it possible to get it back after a few months?

Downgrading doesn't cause data to be deleted, ever. If something was deleted, it wasn't due to the downgrade. Any files deleted can be found in your Deleted Files, and you can recover any files deleted within the last 30 days. Files deleted more than 30 days ago cannot be recovered.

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