Forum Discussion

Explorer | Level 3

10 months ago

Couldn't redeem 100gb promotional offer

I bought a new hp laptop and i got 100gb for 12 months as promotional offer, but after reinstalling that 100gb is gone. How to get it back?!

Explorer | Level 3

Yes, it is after i redeemed the offer and i logged in using the same email id used for redeeming.

Still no luck.

Dropbox Staff

10 months ago

Did you receive an email confirming that the promotion was activated on your account?

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