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Peter_Fa's avatar
Peter_Fa
New member | Level 2
2 years ago

Change email address for Invoice

Hi!

How can I change the contact / the mailadresse where the invoices are sent to? We have a Dropbox Business Advanced Account.

 

Thanks in advance.

 

Best regards

 

Peter

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the forum, Peter_Fa

     

    To do this, you’ll need to become a billing admin on this Business team. Are you already an admin, by any chance? 

     

    If yes, then what you need to do is to insert your billing info via the Billing tab of your Admin Console (even if it’s the same payment method as before). 

     

    Otherwise, the existing team admin will need to appoint you billing admin of the team, so that you can change the email address showing on your Business invoices.

     

    I hope this helps, but I’m here if you need something else.

    • Peter_Fa's avatar
      Peter_Fa
      New member | Level 2

      Hi Nancy!

      Thanks for your answer. I'm Team-Admin so I actually didn't understand if I'm allowed to do that. Additionally I've transfer your informations to German because my userinterface is in German 🙂 And I realy dont know if my translations are correct

      Maybe you have some screenshots for me?

       

      I find two tabs in the billing section of the admin console: Manage plan (in German "Abo verwalten") and payment data (in German "Zahlungsdaten).

      Where would I find this "billing info"?

       

      Thank you very much for your help!!!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Peter_Fa, would you like for me to send your thread to a German agent, since we have a specific department? 

         

        I think they'd be able to guide you in your preferred language. 

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