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BB27's avatar
BB27
Helpful | Level 5
3 years ago

Can't download invoices

I'm trying to download a copy of my invoices but it's not working. Under the Billing section, where there's the list of all the invoices, if I click at the end of a listing on the three dots, it give...
Billing
Payments
Web
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I have confirmed with a Payment Specialist that all invoices and receipts are working properly.

     

    Hil your invoices and receipts are available in your account. You may need to clear your browser's cache to be able to see them.

     

    nata123_123 there are no invoices or receipts associated with the account you are using on this forum. They may be linked to an email other than the one you are using to log in here.

     

    Regards,

    Ben

Mark's avatar
Mark
Icon for Super User II rankSuper User II

How are you trying to view them? From Dropbox's web page or a link?

Hjortsbox's avatar
Hjortsbox
New member | Level 2
2 years ago

From the webpage

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Can you try and clear cookies, cache and temp internet files?

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