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Luq S's avatar
Luq S
New member | Level 2
Seriously this is a complete set up no way Dropbox is making you go through a maze to cancel a subscription. Then the cancel button doesn’t even work. Worst app.
T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
2 months ago

Hi Luq S , I'm sorry to hear you're having trouble with cancelling your subscription. Lets get this sorted together 💪. To cancel a subscription, all the steps and more to do so are here. 

If your problem still persists, you can clear the cache and cookies to ensure a smooth connection. This can be easily done on by selecting Ctrl+Shift+Del on Windows and Command+Shift+Backspace on Mac. 

Please let me know if you get your subscription cancelled 😺.

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