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Forum Discussion
Cancel subscription & refund my amount
I want to cancel my subscription and get my amount refunded.
Anup Karnani wrote:
I want to cancel my subscription and get my amount refunded.
While you can cancel your subscription, refunds are not typically available. When you cancel, you prevent any future charges at your next billing period but you retain your account benefits until that time, at which point your account would be downgraded to Basic.
- Rich
Super User II
Anup Karnani wrote:
I want to cancel my subscription and get my amount refunded.
While you can cancel your subscription, refunds are not typically available. When you cancel, you prevent any future charges at your next billing period but you retain your account benefits until that time, at which point your account would be downgraded to Basic.
My account is disconnected and I am yet to receive my refund.
Request for quicker resolution
- Megan
Dropbox Staff
Hi Anup Karnani, can I send you an email, in order for us to have a closer look into this?
