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FAMIMA_BB's avatar
FAMIMA_BB
Helpful | Level 6
16 days ago

トライアル版からすぐに有料版へ移行 / How can I upgrade from trial to paid plan on a team?

Business Plus のトライアル版から始まりましたが、10TB の容量制限を超えてしまいました。

すぐに容量を増やしたいのですが、チームをやめずに(7ライセンス使用中)容量を増やすことはできますか?

(チームをやめずに、すぐにトライアル版を解除して有料版にアップグレードしたい)

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I started with a trial version of Business Plus, but ended up exceeding the 10TB storage limit.

I would like to increase the capacity immediately. Is it possible to increase the capacity without quitting the team (currently using 7 licenses)?

(I want to immediately cancel the trial version and upgrade to the paid version without quitting the team)

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi FAMIMA_BB, thanks for bringing this to our attention.

     

    Do you see any option on the billing page in order to upgrade your plan?

     

    This will help me to assist further!

    • FAMIMA_BB's avatar
      FAMIMA_BB
      Helpful | Level 6

      アップグレードはありません。

      既にDropbox Business Plus トライアル版となっており

      トライアル版をキャンセルしかありません。

      チームを解散せずに、すぐに有料でアップグレードできないのが不思議です。

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Unfortunately it isnt possible, at present, to end a Trial early and upgrade to a paid plan. 

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