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Forum Discussion
Third party app not correctly linking to file structure
We are using Bluebeam Revu for iPad which connects with Dropbox. It used to work just fine, but a few years ago Dropbox stopped showing the full file structure within the Bluebeam Revu for iPad app. ...
Bluebeam finally figured out the issue. Their API for the app isn't able to handle the size of the Dropbox that we have. They're going to eventually gix that, but it could be some time before they can.
So, we know what the issue is now, and there currently is fix, but one is in the works.
Thanks everyone for your attempts to help me out!
Jay
Dropbox Staff
Dropbox StaffIs it possible to attach an image of what the Bluebeam app shows, and what is visible in the Dropbox folder on the same level, while hiding any personal names or info?
Bluebeam finally figured out the issue. Their API for the app isn't able to handle the size of the Dropbox that we have. They're going to eventually gix that, but it could be some time before they can.
So, we know what the issue is now, and there currently is fix, but one is in the works.
Thanks everyone for your attempts to help me out!
- Jay
Thanks for the update, I'm glad to hear they were able to locate the issue. This should help other users who are experiencing similar issues!
Did they ever come up with a fix for this? I’ve been having the same problem for quite some time.
No, not yet. Bluebeam had told me they would add it to their list of things to look into, but said it wasn't going to be a high priority so would probably be a long while before they got their API adjusted to where it could handle Dropbox with a large number of files/folders.
