You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jwhelget
2 years agoHelpful | Level 5
"Invalid email" error message when sending signature requests
I am getting invalid email errors for esignature requests. I know the emails addresses are correct.
- 2 years ago
make sure there are no spaces before or after the email address
Hannah
Dropbox Staff
Thanks for bringing this to our attention, jwhelget.
Can we send you an email, to investigate this further?
Let me know!
jwhelget
2 years agoHelpful | Level 5
Yes ok to send email to investigate.
- Nancy2 years agoDropbox Staff
- Caron Trumbo2 years agoNew member | Level 2
I am having the same issues. What ended up being the solution to this?
- Walter2 years agoDropbox Staff
Hey Caron Trumbo - sorry to hear about this.
May I ask if you're manually inputting the email addresses for your signature requests or if you're copying and pasting them from somewhere?
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!