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Cheezykins's avatar
Cheezykins
Helpful | Level 6
2 years ago

Unable to link dropbox desktop client in Ubuntu 22.04 LTS - "Invalid URL"

I've installed dropbox on my desktop from the .deb. On opening it, I click the drop down and firefox opens to a URL like

 

https://www.dropbox.com/cli_link_nonce?nonce=4217fadb61d996a55bdec9ec41eb48de

 

And shows the error:

 

 

I've tried all sorts, from rebooting to re-installing dropbox and wiping any remnants in my home directory, I get this every time.

 

How do I get this working?

Desktop
Install
Linux
Setting up the apps
  • Cheezykins's avatar
    Cheezykins
    2 years ago

    I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked

     

     

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there Cheezykins, sorry to hear you're having issues with this.

     

    Could you have a look at this discussion and let me know if any of the information there helps?

     

    Thanks! 

    • Cheezykins's avatar
      Cheezykins
      Helpful | Level 6
      2 years ago

      I solved it, it was spawning background firefox instances at the same time that were using the nonce before it was then opening it in the foreground and showing me the error. I killed the process spawning the background firefox instances and it suddenly worked

       

       

      • jabowery's avatar
        jabowery
        Helpful | Level 5
        2 years ago

        How did you identify the process.  Was there a race condition you had to beat in order to accomplish this feat?  Lots of people are running into this problem.

    • ajtowlson's avatar
      ajtowlson
      Explorer | Level 4
      2 years ago

      Hello,

      On a fresh install of kubuntu 22.04 I get the same invalid url. I have no devices linked. I have tried quitting firefox. I have updated Dropbox, reinstalled it. Nothing gets rid of the "nonce" url.

      Something is broken.

      Dropbox support - can you fix this?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi all, thanks for bringing this to our attention! 

         

        We're aware of an issue with the sign in flow for certain devices - and our team is in the process of implementing a fix.

         

        Hang tight, and we'll definitely update you once we have any more updates. Thanks!

  • anonymous's avatar
    anonymous
    2 years ago

    Having this issue on Ubuntu 22.04 LTS, Fedora 38, Pop!OS, the list goes on and on.

     

    I notice if I use the command line version of linking it gives a different link every five seconds. That doesn't seem right. 

    • jaumetet's avatar
      jaumetet
      New member | Level 2
      2 years ago

      Same problem here with a fresh install of Linux Mint.

      I use to install easily dropbox inlinux for the last years quite often so, PLEASE, dropbox technical service, tell us how to solve this issue. I'm a business customer.

      Thanks

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